Q. How do I earn points?

A. You must scan your Barcode, QR code, or manually enter these numbers from your itemized receipt into your account using your Bar Louie App or logging into your account from a browser.

Q. How long do I have to scan my receipt to earn points?

A. A receipt must be scanned within 3 days of purchase in order to obtain points for your purchase. If there is an issue that prevents the receipt from being scanned, we must be notified of the issue within 3 days of the purchase.

Q. Can I earn points for alcoholic drinks?

A. Yes you can, but it needs to accompany a food purchase on the check as well.

Q. Can I redeem reward vouchers, points, or coupons for alcoholic drinks?

A. No. Reward vouchers and coupons only apply to food.

Q. Can I share my rewards or transfer points?

A. No. Points cannot be shared or transferred.

Q: Do I have to use my entire reward at one time?

A. Yes. When a reward is redeemed, the entire amount will be used and it will not apply any unused amount back to your account.

Q. Do my points expire?

A. Points expire if you have not checked in after a year.

Q. Can I use my points in conjunction with other promotions or discounts? I.E. Happy Hour, Burger Tuesday, Late Night Happy Hour, etc.

A. No. You cannot use your points or vouchers during any promotional times, with other coupons or vouchers, or with any other discounted menu items.

Q. Once a reward is redeemed, how long do I have before it expires?

A. 4 hrs. from the time they are activated. If the offer is not used, points will go back into your account.

Q. How long does it take to see my earned points?

A. Points will show up in your account immediately after checking in your transaction. (scanning your barcode/QR code)

Q. Where can I redeem my rewards?

A. You can redeem your rewards when you order online or dine-in at any Bar Louie location.

Q. I referred my friend, but I am not seeing my points?

A. You will receive your referral points after your friend's first purchase and scan into their account.

Q. Can I redeem two receipts from the same day?

A. Yes however the receipts must be 4 hours apart. For example: If you have two receipts that were closed at 4:00p and 8:00p, those receipts can be redeemed, but if you have a receipt for 4:00p and 4:30p, you will not be able to redeem it.

Q. If I split payment with my friend, do I get full receipt points?

A. No. Splitting a receipt will also split the amount of points available for earning.

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