Q. Can I share my rewards or transfer points?

A. No. Points cannot be shared or transferred 

Q. Do my points expire?

A. Points expire after 365 days.

Q. Is there an age limitation to sign up?

A. You must be at least 18 years old to sign up for our loyalty program

Q. Once a reward is redeemed, how long do I have before it expires?

A. 4 hrs from the time they are activated. If the offer is not used, points will go back into your account.

Q: Do I have to use my entire reward at one time? A: Yes. When a reward is redeemed, the entire amount must be used and cannot be a partial. Ex: When a $15 reward is redeemed, there must be $15 of applicable food on the check.

Q. How long does it take to see my earned points?

A. Points will show up in your account immediately  

Q. Where can I redeem my rewards?

A. Any Bar Louie location  

Q. Can I earn points for alcoholic drinks?

A. No

Q. Can points be redeemed in addition to another offer?

A. At this time we do not allow multiple redemptions

Q. I referred my friend, but I am not seeing my points?

A. You will receive your referral points after your friend's first purchase and scan

Q. How long do I have to scan my receipt to earn points?

A. A receipt must be scanned within 3 days of purchase in order to obtain points for your purchase

Q: Can I use a partial redemption?

A: No. When a reward is being redeemed, the entire voucher amount must be used during the transaction.

Q: Can I redeem two receipts from the same day?

A: Yes however the receipts must be 4 hours apart in time of close. Ex: a 4:00p and 9:00p receipt can be redeemed but a 4:00p and 7:00p cannot.